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Where do you ship?

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We ship worldwide. Our main zones are the USA, Canada, Europe and the UK, with other regions available at checkout.

 

How long does delivery take?

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Orders are processed in 3 to 7 business days. Delivery to the USA takes 7 to 14 days or less. Canada, Europe and the UK usually take 10 to 25 business days. The rest of the world takes 15 to 35 business days. These are estimates, not guarantees.

 

Why do you work with partner suppliers?

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Your order ships directly from one of our partners, most of them in the USA. This keeps our prices fair and our catalog wide.

 

How much is shipping?

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Shipping is included in the item price or free above a minimum order value shown at checkout. You always see the final total before you pay.

 

Will I pay import taxes or VAT?

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Depending on your country, customs duties, import taxes or VAT may apply on delivery. These are set by your local authorities and are not included in our prices.

 

Which payment methods do you accept?

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Credit and debit cards and PayPal. Your payment is protected by SSL encryption.

 

Can I track my order?

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Yes. When your order ships, you receive a tracking number by email.

 

Can I return or exchange an item?

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Yes. You have 14 days after delivery to request a return, as long as the item is unused and in its original condition. Intimate jewelry such as earrings cannot be returned for hygiene reasons unless defective. Full details are on our Shipping and Returns page.

 

My item arrived damaged or defective. What do I do?

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Send us photos within 7 days of delivery and we will arrange a replacement or refund.

 

When will I get my refund?

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Approved refunds go back to your original payment method within 10 business days.

An item is sold out. Will it come back?

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Many of our pieces are restocked. Contact us and we will tell you if your item is coming back.

 

How do I contact you?

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Email everydayshineV@outlook.com. We reply within 1 to 2 business days.